Hiy baje Privacy Policy — How Your Information Is Kept Safe

Hiy baje (hiybaje.net) publishes this Privacy Policy so that all registered and unregistered users understand how their personal information is handled.

This policy applies to hiy baje's website, mobile app, and all associated services. By using our platform, you are considered to have read and accepted this Privacy Policy.

If you have any questions, feel free to reach us via support chat or email at any time.

Hiy baje collects two types of data — what you provide directly and what is gathered automatically as you use the platform.

Hiy baje collects your information in the following ways:

• Direct provision: What you enter in the registration form, profile updates, payment forms, or support chat.
• Automatic collection: Usage data is collected through cookies, log files, and web beacon technology.
• Payment Provider: Once a transaction is complete, the payment provider sends us only a transaction confirmation.
• Identity verification: Documents you submit yourself for large withdrawals.

We never collect information from social media without your consent, nor do we purchase data from third parties.

Hiy baje uses your data only for specific purposes, each of which is clearly outlined below:

• Service Delivery: To manage your account, process bets, and complete payments.
• Security verification: To prevent fraud, verify age, and detect multiple accounts.
• Service Improvement: To analyze usage patterns and improve the platform experience.
• Customer Support: To address your questions and resolve any complaints.
• Legal obligation: To meet regulatory requirements.
• Bonuses & Offers: To send you relevant offers based on your preferences (with the option to opt out).

Hiy baje shares your information only in strictly limited circumstances. Situations where data may be shared:

• Payment providers (bKash, Nagad, Rocket): Only the information necessary to complete a transaction — not your full profile.
• Identity verification services: For identity document verification as required by law.
• Law Enforcement Agencies: Only when required by a court order or legal obligation.
• Technology Partner: Server hosting and security service providers — bound by strict confidentiality agreements.

The hiy baje website uses cookies. Cookies are small text files stored in your browser that help our site remember your preferences.

You can disable cookies through your browser settings, though some features may not function properly as a result.

Hiy baje uses industry-leading security measures to protect your information:

• 256-bit SSL/TLS encryption: All data transfers are protected with banking-grade encryption.
• Password hashing: Your password is hashed using the bcrypt algorithm — no one can see your actual password.
• Two-Factor Authentication: OTP verification option at login.
• Firewall and DDoS protection: Server-level intrusion prevention systems.
• Regular security audits: A third-party team of experts regularly audits the entire system.
• Minimal Data Access: Only authorized team members have access to specific data.

As a hiy baje user, you have a number of rights over your own data:

To exercise these rights, contact us via support chat or support@hiybaje.net-. Email us. We will respond within 30 business days.

Hiy baje does not retain any information longer than necessary. Our data retention policy:

• Account Information: For the duration your account is active and for 5 years after closure (as required by law).
• Transaction History: 7 years (in accordance with financial regulatory requirements).
• Support chat history: 2 years.
• Log Files & Technical Data: 90 days.
• Marketing Preferences: Until you change it.

After the above retention periods, hiy baje automatically deletes or irreversibly anonymizes the data.

Hiy baje strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If we have evidence that a minor is using our platform, hiy baje will:

1. Will immediately close that account
2. Will promptly delete all collected data
3. Will notify a guardian if necessary

If you believe a minor is using hiy baje, please contact us immediately.

Hiy baje may update this privacy policy as needed. If changes are made:

• Notice will be posted on the website
• The "Last Updated" date at the top of the page will be changed
• For major changes, you will be notified via your registered mobile number or email

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Live chat: Click the chat button at the bottom right of the site (active 24/7)
• Email: support@hiybaje.net
• Response Time: Usually within 24 hours